PRIVACY POLICY
Welcome to our website! We appreciate your interest in our company. We take the protection of your personal data very seriously and process your data in accordance with applicable data protection laws, in particular the EU General Data Protection Regulation (GDPR) and the relevant national implementing laws. This privacy policy provides you with comprehensive information about the processing of your personal data by Dauphin HumanDesign® Group GmbH & Co. KG (Distributor), located in Offenhausen, for the Dauphin brand.
Personal data is information that makes it possible to identify a natural person. This includes, in particular, name, date of birth, address, telephone number, email address, but also your IP address.
Anonymous data exists when no personal connection to the user can be established.
Responsible body and data protection officer
Dauphin HumanDesign® Group GmbH & Co. KG (distribution) based in Offenhausen for the Dauphin brand
Website www.shop.dauphin.com , telephone +49 9158 17-0, fax +49 9158 1007
Contact for data protection: datenschutz@dauphin.de
Your rights as a data subject
First, we would like to inform you about your rights as a data subject. These rights are defined in Articles 15-22 of the EU GDPR. This includes:
- The right to information (Art. 15 EU GDPR),
- The right to erasure (Art. 17 EU GDPR),
- The right to rectification (Art. 16 EU-GDPR),
- The right to data portability (Art. 20 GDPR),
- The right to restriction of data processing (Art. 18 EU GDPR),
- The right to object to data processing (Art. 21 EU-GDPR).
To exercise these rights, please contact: datenschutz@dauphin.de . The same applies if you have any questions about data processing in our company or wish to withdraw your consent. You also have the right to lodge a complaint with a data protection supervisory authority.
rights of objection
Please note the following regarding your right to object:
If we process your personal data for direct marketing purposes, you have the right to object to this data processing at any time without giving reasons. This also applies to profiling insofar as it is related to direct marketing.
If you object to the processing of your personal data for direct marketing purposes, we will no longer process your personal data for these purposes. The objection is free of charge and can be made informally, preferably to: datenschutz@dauphin.de .
In the event that we process your data to protect legitimate interests, you may object to this processing at any time for reasons arising from your particular situation; this also applies to profiling based on these provisions.
We will then no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the purpose of establishing, exercising or defending legal claims.
Purposes and legal bases of data processing
When processing your personal data, the provisions of the EU GDPR and all other applicable data protection regulations are complied with. The legal basis for data processing arises in particular from Article 6 of the EU GDPR.
We use your data for initiating business, fulfilling contractual and legal obligations, executing the contractual relationship, offering products and services, and strengthening customer relationships, which may also include analyses for marketing purposes and direct advertising.
Your consent to data processing can also constitute a legal basis for data processing under data protection law. Before you grant your consent, we will inform you about the purpose of the data processing and your right to withdraw it.
Should your consent also extend to the processing of special categories of personal data, we will explicitly inform you of this in the consent form. Processing of special categories of personal data pursuant to Article 9 of the EU GDPR will only take place if this is required by law and there is no reason to believe that your legitimate interest in excluding the processing outweighs this requirement.
Disclosure to third parties
We will only disclose your data to third parties within the framework of legal regulations or with your explicit consent. Otherwise, your data will not be disclosed to third parties unless we are legally obligated to do so (disclosure to external bodies such as regulatory authorities or law enforcement agencies).
Recipients of the data / Categories of recipients
Within our company, we ensure that only those persons who need your data to fulfill contractual and legal obligations receive it, e.g., for production and/or shipping.
In certain cases, affiliated companies or other service providers support our specialist departments in fulfilling their tasks. These may include, for example, logistics, IT, or sales service providers. The necessary data protection agreements have been concluded with all service providers.
Transfer to a third country / Intention to transfer to a third country
Data will only be transferred to third countries (outside the European Union or the European Economic Area) if this is necessary for the performance of the contract, is required by law, or if you have given us your consent.
We currently do not transfer your personal data to any service providers or group companies outside the European Economic Area.
Data retention period
We store your data for as long as it is needed for the respective processing purpose. Please note that numerous retention periods require that data be stored for longer periods. This applies in particular to commercial or tax law retention obligations (e.g., German Commercial Code, German Fiscal Code, etc.). Unless further retention obligations exist, the data will be routinely deleted once the purpose has been fulfilled.
In addition, we may retain data if you have given us your permission to do so, or if legal disputes arise and we need to use evidence within the statutory limitation periods, which can be up to thirty years; the regular limitation period is three years.
For reasons of technical security (in particular to defend against attacks on our web server), this data is stored for 14 days in accordance with Art. 6 paragraph 1 lit. f EU-GDPR.
Secure transfer of your data
To protect the data stored with us as effectively as possible against accidental or intentional manipulation, loss, destruction, or access by unauthorized persons, we implement appropriate technical and organizational security measures. The security levels are continuously reviewed in cooperation with security experts and adapted to new security standards.
Data exchange to and from our website is always encrypted. We offer HTTPS as the transmission protocol for our website, using the latest encryption protocols. Alternatively, you can use other communication methods (e.g., postal mail).
Obligation to provide data
Various personal data are necessary for establishing, executing, and terminating the contractual relationship and fulfilling the associated contractual and legal obligations. The same applies to the use of our website and the various functions it provides.
In certain cases, data must also be collected or provided due to legal requirements. Please note that processing your request or fulfilling the underlying contractual obligation is not possible without providing this data.
Categories, sources and origin of the data
The data we process depends on the specific context: This depends, for example, on whether you enter a request in our contact form, send us an application, or submit a complaint.
When you visit our website, we collect and process the following data:
- Name of the Internet service provider
- Information about the website from which you are visiting us
- Web browser and operating system used
- The IP address assigned to you by your Internet Service Provider
- Requested files, amount of data transferred, downloads/file export
- Information about the websites you visit on our site, including date and time.
Newsletter (Art. 6 para. 1 sentence 1 lit. a EU-GDPR)
You can subscribe to a free newsletter on our website. The email address you provide when subscribing to the newsletter will be used to send you the newsletter.
The principles of data minimization and data avoidance are observed, as only the email address is marked as a mandatory field. For technical reasons and for legal protection, your IP address is also processed when you subscribe to the newsletter.
We use the so-called double opt-in procedure for sending newsletters via email. This means that you will only receive advertising by email if you have previously explicitly confirmed that you wish to activate the newsletter service. This is done by sending you a confirmation email and asking you to click on a link contained in that email to confirm that you wish to receive our newsletter at this email address.
You can, of course, unsubscribe at any time using the unsubscribe link provided in the newsletter and thus revoke your consent. You can also request information about the content of the consent you have given at any time.
For newsletters, we collect and process the following data:
- E-mail address
- IP address
Contact via email (Art. 6 para. 1 lit. a, b GDPR)
If you contact us by email, we will process the personal data you provide in the email solely for the purpose of processing your request.
To best protect the security and confidentiality of your data, we implement appropriate security measures. The specific data we process when you contact us depends on the content of your inquiry.
Social media (Art. 6 para. 1 lit. f GDPR)
On our website, you will find links to our social media profiles on YouTube, Pinterest, Instagram, and Facebook. Links to these social media platforms are identified by their respective company logos. Following these links will take you to our company profile on the respective social media network. Clicking on a link to a social media network establishes a connection to the servers of that network. This transmits information to the social media network’s servers indicating that you have visited our website. Furthermore, additional data is transferred to the social media network provider. This includes, for example:
- Address of the website where the activated link is located
- Date and time of access to the website or activation of the link
- Information about the browser and operating system used
- IP address
In addition to ourselves, the following are responsible for the company’s online presence in accordance with the EU General Data Protection Regulation (GDPR) and other data protection regulations:
- Facebook (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
- Instagram (Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland)
- YouTube (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland)
- Pinterest (Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA)
If you are already logged into the relevant social media network when you activate the link, the social media network provider may be able to determine your username and possibly even your real name from the transmitted data and associate this information with your personal user account on the social media network. You can prevent this association with your personal user account by logging out of your user account beforehand.
The servers of social media networks are located in the USA and other countries outside the European Union. Therefore, the data may also be processed by the social media network provider in countries outside the European Union. Please note that companies in these countries are subject to data protection laws that may not protect personal data to the same extent as in the member states of the European Union.
Please note that we have no control over the scope, nature, and purpose of data processing by the social media network provider. For more information on how your data is used by the social media networks integrated into our website and how to object to this processing, please refer to the information linked below:
Privacy Policy: https://www.facebook.com/about/privacy/;
Opt out: https://www.facebook.com/settings?tab=ads
Privacy Policy: https://help.instagram.com/519522125107875;
Opt-out: http://www.networkadvertising.org/managing/opt_out.asp
- YouTube
Privacy policy: https://policies.google.com/privacy;
Opt out: https://tools.google.com/dlpage/gaoptout?hl=de
and http://www.youronlinechoices.com ;
Privacy policy: https://about.pinterest.com/de/privacy-policy;
Opt out: https://about.pinterest.com/de/privacy-policy.
Cookies (Art. 6 para. 1 lit. f GDPR, § 25 para. 2 TTDSG / Art. 6 para. 1 lit. a GDPR, § 25 para. 1 TTDSG with consent)
Our website uses cookies in several places. Cookies are small text files that are placed and stored on your device. They serve to make our website more user-friendly, effective, and secure.
These cookies allow us to analyze how users interact with our websites. This enables us to tailor website content to visitor needs. Furthermore, cookies allow us to measure the effectiveness of specific advertisements and to target their placement based on user interests. The legal basis for this is your consent pursuant to Art. 6 para. 1 lit. a GDPR, Section 25 para. 1 TTDSG (German Telecommunications and Telemedia Data Protection Act). In the case of cookies that are technically necessary for the operation of the website, the legal basis is Art. 6 para. 1 lit. f GDPR. We also use cookies without your consent if their sole purpose is to store or access information stored on your device for the transmission of messages, or if they are strictly necessary to provide the service you have expressly requested, Section 25 para. 2 TTDSG.
Most of the cookies we use are so-called “session cookies.” These are automatically deleted after your visit ends. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.
Most web browsers accept cookies automatically. However, you can usually change your browser settings if you prefer not to send this information.
Cookies are stored on the user’s computer and transmitted from there to our website. As a user, you have control over the use of cookies. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Furthermore, cookies that have already been set can be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers.
Please note: If you disable cookies, some features of our website may not be fully functional.
Google Analytics (web tracking method, Art. 6 para. 1 lit. a EU-GDPR, § 25 para. 2 TTDSG)
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. However, by activating IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity, and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be associated with any other data held by Google. A data protection agreement has been concluded with the provider.
The legal basis for this is your informed consent Art. 6 para. 1 lit. a GDPR, § 25 para. 2 TTDSG.
Users’ personal data will be deleted or anonymized after 14 months.
Further information on terms of use and data protection can be found at https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de
You can prevent the storage of cookies by adjusting your browser software settings; however, please note that in this case you may not be able to fully utilize all the functions of this website.
Furthermore, you can prevent Google from collecting and processing data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.
Please note that on this website Google Analytics has been extended with the code “gat._anonymizeIp()” to ensure anonymized collection of IP addresses (so-called IP masking).
Google Tag Manager (legitimate interest, Art. 6 para. 1 lit. f GDPR, § 25 para. 1 TTDSG)
This website uses Google Tag Manager, hereinafter referred to as GTM. This is a solution from Google Inc. that inserts “tags,” i.e., small code elements, into the website.
The tags used can be configured and managed via Google Tag Manager (GTM). GTM is a cookie-less domain that does not collect any personal data. Other applications can be integrated into the website via GTM tags, which may in turn collect data. We hereby draw your attention to this separately. GTM does not access this data. If the user has deactivated GTM for this website, this deactivation will remain in effect for all tags implemented with Google Tag Manager.
More information about Google Tag Manager can be found at the following link:
https://support.google.com/tagmanager/
Videos on our website (consent, Art. 6 para. 1 lit. a EU-GDPR, § 25 para. 2 TTDSG)
Our website embeds various videos from YouTube, a site operated by Google. The operator of the site is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube’s enhanced privacy mode for embedded videos. This means that unless you are logged into your YouTube account, no cookies will be set by YouTube.
We have integrated at least one YouTube plugin into our website. When you visit our website, your browser establishes a direct connection to YouTube’s servers. This transmits information to YouTube that your browser has visited the corresponding page of our website, even if you do not have a YouTube account or are not logged in. This information is transmitted directly from your browser to a YouTube server in the USA and stored there.
Furthermore, by accessing our website with the embedded YouTube video, your browser establishes a direct connection to the Google Marketing Platform (formerly DoubleClick). At a minimum, this transmits information to Google that your browser has visited the corresponding website. This information is transmitted directly from your browser to a Google server and stored there. As soon as you click on the video, additional data is also transmitted to Google servers, over which we have no control.
If you are simultaneously logged into your YouTube account, it is also possible to associate the page view with your YouTube account, and you would be allowing YouTube to directly associate your browsing behavior with your personal profile.
If you wish to prevent YouTube from transmitting and storing your data and behavior on our website, you must log out of YouTube before visiting our site and, if necessary, delete any cookies placed by YouTube.
Further information on the collection and use of your data by YouTube can be found in their privacy policy at:
https://www.YouTube.com/static?template=privacy_guidelines
as well as in Google’s privacy policy at:
https://www.google.com/policies/privacy/
When collecting data, we rely on your consent pursuant to Art. 6 para. 1 lit. a EU-GDPR, § 25 para. 2 TTDSG for the corresponding data processing.
Automated case-by-case decisions
We do not use purely automated processing methods to reach a decision.
Online services for children and young people
Individuals under the age of 16 may not transmit personal data to us or submit a declaration of consent without the permission of their legal guardian(s). We encourage parents and legal guardians to actively participate in their children’s online activities and interests.
Links to other providers
Our website contains – clearly marked – links to the websites of other companies. Where links to third-party websites exist, we have no influence over their content. Therefore, we cannot assume any responsibility or liability for this content. The respective provider or operator of the linked pages is always responsible for their content.
The linked pages were checked for possible legal violations and recognizable infringements at the time the links were created. No illegal content was apparent at that time. However, continuous monitoring of the content of linked pages is not reasonable without concrete evidence of a legal violation. Upon notification of legal violations, such links will be removed immediately.
